Wake Smiles

Job Description: Clinic Coordinator

Position Requirements:

Registered Dental Hygienist or Dental Assistant I or II with radiology certification (preferred, not required)
Substantial knowledge of practice of dentistry
Knowledge of dental software (Eaglesoft) and digital radiology
Ability to establish and maintain positive working relationships
Ability to effectively communicate, both orally and in writing in English and Spanish
Sense of joy, inclusiveness, respect, and fun attitude
Basic budget and accounting skills

Clinical Management:

Ensure staff (clinical and admin) presence during any active clinics, some evenings required.
Match doctor treatment with patient need, as scheduled and manage clinical scheduling to make clinics most efficient and time appropriate.
Create and maintain patient charts; quarterly reviewing and archiving inactive patients.
Maintain dental services database; tracking all provided dental services within electronic health record/database.
Train volunteers in the use of electronic health software and provide technical assistance to volunteers.
Run daily, monthly, and annual clinic reports.
Maintain fiscal integrity of clinic revenue.
Supervise all clinical staff and ensure all are meeting requirements of his/her position as required per his/her job description.
Ensure inventory of dental supplies, instruments and materials is maintained.
Ensure equipment maintenance as needed.
Keep quarterly clinic maintenance preventative schedule.
File (scan) all patient records and receipts.
Ensure waiting room is kept orderly, clean and pleasant.

Patient Scheduling:

With the help of other Wake Smiles staff, schedule patient appointments for clinics.
Work with referring agencies and community dentists to ensure scheduling qualified patients.
Ensure patient scheduling for patients being seen offsite with partnering dentists.
Manage all referred care and keep record of all provided services for WS patients offsite within our dental services database.
Assure patient appointments are confirmed 1-2 days prior to patient visit.

Volunteer Management:

Recruit and retain new volunteers.
Maintain a file of all contact information of all Wake Smiles registered dental providers and auxiliary staff.
Verify credentials/background checks of providers prior to his/her scheduled clinic dates.
Schedule and confirm all volunteer shifts 1-2 weeks prior to commitment and 2 days prior to commitment.
Contact all volunteers in event of clinic cancellation.
Assist in recruiting offsite contract dentists who are willing to accept Wake Smiles patients for treatment in his/her office.
Collect and maintain volunteering data, logging hours/patients/value of services provided.
Ensure all volunteers have been through Volunteer Orientation.
With assistance of ED, meet with all dental providers prior to volunteer commitment to explain mission of Wake Smiles and to go through clinical orientation.

TO APPLY: Email Cover Letter & Resume to Sommer@wakesmiles.org

Clinic Coordinator Position Opening